Leading mechanical and electrical building services contractor Birchall is implementing Causeway Vixen Service & Maintenance software for managing its UK service and maintenance operations. The system includes Vixen Mobile Workforce to enhance communications with engineers in the field.

Birchall UK Service Director, Chris Windass commented:

“We had effectively outgrown the package we were using previously, so we were looking for an alternative that was more closely aligned to our operational requirements. Not only does Vixen meet that criterion today, it also has some very interesting new developments in the pipeline that we want to take advantage of in the future.

With 120 mobile engineers to manage from three strategic offices covering the country, Birchall requires a sophisticated service and maintenance management system that streamlines processes for greater efficiency and is fully scalable to accommodate the company’s future growth. Communication with the field workforce is also important and Vixen Mobile Workforce plays a key role in ensuring an efficient flow of information in both directions. Discover more about Causeway Vixen Service & Maintenance.

Previous Article
Next Article

Read more about Customer Stories