Causeway SkillGuard for Utilities

Cookie-Policy

Causeway Technologies Limited - SkillGuard for Utilities Privacy Policy
Except as set out in Part A and Part B below, your primary employer is the data controller for your personal information in SkillGuard for Utilities, which will be covered by your principal employer’s privacy notice.

PART A

Privacy Notice for Admin Users
SkillGuard for Utilities is a workforce and supply chain management system designed for utilities and contractors working in the utilities sector. It manages trusted workforce data to reduce duplication, increase efficiency, and ensure workforce safety.

SkillGuard for Utilities is provided and managed by Causeway Technologies Limited, Sterling House, 20 Station Road, Gerrards Cross, Buckinghamshire, SL9 8EL (“Us”). This privacy notice outlines how we process your data.

  • Data Subject: You, as an Admin User only.
  • Data Controller: Causeway Technologies Limited.

How We Process Your Data

  • Purpose of Processing: To enable you to manage data within SkillGuard for Utilities on behalf of your employer.
  • Legal Basis for Processing: Performance of a Contract.
  • Nature of Processing: Data is stored and processed to ensure controls restrict access to authorized individuals and maintain an audit history of changes you make. We also store contact details if you communicate with us for support.
  • Storage Location: Your data is stored in the UK. Transfers outside the UK/EEA will only occur with appropriate safeguards, adequacy decisions, or compliance with data protection laws.
  • Types of Personal Data: Name, email address, optionally phone number and date of birth, for correspondence, user maintenance, and audit purposes.
  • Duration of Processing: Audit trail data is retained for the life of the SkillGuard for Utilities system. Other data is retained for the system's lifetime or until otherwise notified.
  • Who We Share Your Data With: Certain personal data may be visible to other authorized user roles within the system, such as administrators, helpdesk, and system admin users.

Your Data Protection Rights

As a data subject, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Object to processing based on legitimate interests or for direct marketing.
  • Request restriction of data processing.
  • Withdraw consent for data processing (where applicable).

To exercise your rights, contact your employer or us at:

  • Address: Data Protection Officer, Causeway Technologies Limited, Sterling House, 20 Station Road, Gerrards Cross, Buckinghamshire, SL9 8EL
  • Email: dpo@utilities.skillguard.co.uk

How to Complain

If you have concerns about our use of your data, you can:

  • Complain to us using the contact details above.
  • Complain to the Information Commissioner’s Office (ICO):
    • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
    • Helpline Number: 0303 123 1113
    • Website: www.ico.org.uk

PART B

Privacy Notice for Users of “My SkillGuard”
Except as set out below, your primary employer is the data controller for your personal information in SkillGuard for Utilities, covered by their privacy notice.

SkillGuard for Utilities is provided and managed by Causeway Technologies Limited, Sterling House, 20 Station Road, Gerrards Cross, Buckinghamshire, SL9 8EL (“Us”).

  • Data Subject: You.
  • Data Controller:
    • Causeway Technologies Limited (for system rules and user records when not employed).
    • Your employer (for personal data management under their privacy notice).

How We Process Your Data

  • Purpose of Processing: To provide a cross-industry platform for managing workforce information, reducing duplication, increasing efficiency, and ensuring safety.
  • Legal Basis for Processing: Legitimate interest and performance of a contract.
  • Nature of Processing: Workforce data, job roles, hours worked, and safety-critical health data stored for real-time "authority to work." Historic data enables seamless employment transitions and supports investigations.

Types of Personal Data

  • Standard Data: Name, contact details, employment status, qualifications, training records, site briefings, inductions, and swipe activity for fatigue and site analysis.
  • Special Category Data: Safety-critical occupational health data, medical results, drug and alcohol test outcomes, and work restrictions.

How Data Is Collected

  • Personal Information: Recorded by your initial and current employer.
  • Qualifications: Added by employers, training providers, or integrated systems like CourseSight.
  • Medical Results: Recorded by approved medical providers.

Data Storage and Retention

  • Location: Data is stored within the UK. Transfers outside the UK/EEA are subject to safeguards.
  • Duration:
    • Audit trail data is retained for the life of the SkillGuard for Utilities system.
    • Other data is retained for seven years after the last employer subscription payment, plus six months for encrypted backups.

Data Sharing

  • Shared With: Authorized employers, principal contractors, utilities, training providers, and medical providers. Helpdesk and system admin users may access records for support purposes.

Your Data Protection Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing or request restriction.
  • Withdraw consent for processing based on explicit consent.

To exercise your rights, contact:

  • Address: Data Protection Officer, Causeway Technologies Limited, Sterling House, 20 Station Road, Gerrards Cross, Buckinghamshire, SL9 8EL
  • Email: dpo@causeway.com

How to Complain

You can lodge complaints with us or the ICO:

  • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Helpline Number: 0303 123 1113
  • Website: www.ico.org.uk