Webinar Recap: How the new Causeway Alloy helps you work smarter

On 6th March 2025, Causeway hosted a live webinar to unveil a major upgrade to the Causeway Alloy platform: Alloy Apps. With over 70 local authorities in attendance, the session introduced a smarter, faster and more intuitive way of working for teams managing infrastructure and public services.

The launch comes at a time when local authorities face growing pressure to do more with less. Outdated systems, limited budgets and incomplete asset data make it harder to deliver services effectively. Alloy Apps tackle these challenges head-on - offering a flexible, role-based experience that adapts to your services and supports any asset type, from highways and street lighting to green spaces. The result: less complexity, better visibility, and more time to focus on what matters.

Key updates from the webinar

During the session, Product Manager Hamish Goldsworthy and Business Unit Director Nick Smee introduced  Alloy Apps - the latest evolution of the Causeway Alloy platform. This release represents a major investment in user experience, capability, and customer success.

Built in response to direct feedback from local authorities, Alloy Apps addresses the day-to-day challenges they face - from legacy systems and siloed processes to limited automation and poor visibility. It helps organisations work more efficiently, make better decisions, and respond quickly to changing needs.

Highlights included:

• A brand-new navigation experience with streamlined workflows and faster access to essential tools

• A modernised interface that adapts to each role, surfacing the most relevant data

• Real-time visualisation tools and configurable dashboards to monitor performance and manage workload

• Flexible workflow automation to reduce manual effort and improve accuracy

• A platform capable of managing any asset type, allowing organisations to rationalise their systems and reduce costs

The new Alloy Apps

• Home: A simplified starting point with improved navigation, global search, and the ability to pin frequently used apps.
• Lists: A focused app that presents jobs, inspections, and other to-do items in an intuitive, easy-to-action format.
• Boards: A visual interface that enables drag-and-drop task assignment and workflow progression across teams.
• Workspaces: Real-time dashboards tailored to roles or services, offering quick insight into service status and outstanding tasks.
• Maps: An improved spatial interface with clearer visuals, faster access to data, and simplified layer management.
• Data Explorer: A powerful data tool for building queries, filtering records, and viewing connected data more clearly.
• Designer: Enhanced tools for configuring item forms, data models, and asset hierarchies to reflect your service’s needs.
• Permissions (Access Policies): A new way to manage item-level visibility, enabling more control over what different users can see and edit.

Want access? Join the waitlist to request Alloy Apps for your organisation.

Key insights from attendees

Our live polls during the session provided valuable insights into how customers are using Causeway Alloy - and what they’re most excited about.

Nearly a third of attendees (32%) use Causeway Alloy all day as part of their core operations, highlighting its role as a key tool for daily service management.

When asked which new applications they were most looking forward to, Workspaces led the way, followed closely by Data Explorer, Boards, and Maps. These results show a strong appetite for tools that enhance visibility, streamline processes, and improve team coordination - all central to the Alloy Apps release.

What customers are saying

Here’s what some of our attendees had to say following the webinar:

“Looking forward to these enhancements. This will greatly improve our task management and improve visibility for our users to asset data.”
- Fife

“In lots of ways, it seems fairly monumental for managing and organising our service in a more efficient way.”
- South Gloucestershire

“Workspace and permissions manager are game changers with huge time-saving capabilities.”
- BCP Council

Final thoughts

Causeway Alloy Apps is more than just a visual refresh - it’s a strategic upgrade built around the real-world needs of local authorities. From automating tasks and improving data access to supporting any asset type through a modern, configurable user interface, Causeway Alloy continues to evolve as the central platform for operational asset management.

For more information on how Causeway Alloy can help you, please get in touch.