Email Management |
Enterprise Content Management

Causeway Enterprise Content Management (ECM) ensures that emails are captured and managed within a controlled lifecycle, so they can be retrieved quickly when needed.

As such, it facilitates the efficient management and archiving of high volumes of emails, ensuring vital documents are not deleted or lost.

 

Feature Wheel

  • Outlook integration
    • Drag and drop single or multiple emails for filing.
    • Stores complete email or just attachment(s).
    • Supports online or offline mode with content synchronisation.
    • Access other documents and content from within Outlook.
    • Search or browse from within Outlook.
  • Email archiving
    • Allows mailbox thresholds to be set and monitored for automatic archiving.
    • Mailbox limits can be determined by size or age.
    • Access archived emails offline with synchronisation.
    • Fast secure searching of archived emails.
  • Email monitoring
    • Support for Microsoft Exchange (including Exchange online) and Lotus Notes.
    • Utilises server-based journaling to capture incoming and outgoing emails.
    • Applies structured retention schedules for all email content.
    • Provides review workspace for administrators, reviewers and auditors.
    • Supports tamper-proof storage.
  • e-Discovery
    • Supports regulatory requirements such as Bsi DISC PD 0008/5000 and Civil Evidence Act.
    • Robust security and retention.
    • Full text searching for fast discovery.
    • Complete audit path.
    • Support for 'holds' to ensure discovered information is not deleted.